Shipping policy
Shipping Policy
At Shaima.Athelabel, we’re committed to delivering your pieces with care, efficiency, and a touch of elegance—wherever you are in the world.
Domestic Shipping (Australia)
• Processing Time: Orders are dispatched within 1–3 business days.
• Standard Shipping: 2–8 business days via Australia Post – $14 AUD
• Free Shipping: Enjoy complimentary shipping on all Australian orders over $200 AUD.
Please note: shipping times may vary during peak periods or unforeseen delays.
International Shipping
• Processing Time: Orders are dispatched within 1–3 business days.
• Standard International Shipping: 6–14 business days via Australia Post – $35 AUD
Customs & Duties:
International orders may be subject to import duties and taxes, which are set by your local authorities and are the responsibility of the customer.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number to follow your parcel’s journey.
Delays or Missing Orders
If your order hasn’t arrived within the expected timeframe, please contact us at (shaima.athelabel@gmail.com)so we can assist you directly.